Etisalcom Call Recording System (eCRS) is a powerful SIP based tapping solution which can be integrated with any PBX System to record all inbound, outbound, internal and external calls based on your priorities. It is a comprehensive corporate call recording solution that can record and archive thousands of calls. With eCRS web portal you can listen and download any call by providing the search criteria. The system will search your required call with in a second and you will be able to ensure best customer interaction and quality management in your organization.
eCRS improves your customer experience and allows you to maintain good standards of customer interaction. It can be helpful to resolve customer disputes and gain their trust