As one of the nation's leading bulk SMS providers, our bulk SMS solutions are used to send high volumes of messages which enable you to connect, interact and transact with customers, suppliers, employees, business partners and communities all over the globe. We deliver short message services (SMS) through our SMS Gateway to nearly every mobile phone user in the world. Our APIs are fast, simple and reliable, and built in such a way that they integrate easily with any system. eSMS offers real-time SMS reporting which includes up-to-date message delivery statuses.
The eSMS platform is used by numerous clients in the Kingdom to unite customer communication, community creation and transaction services. Some sectors where eSMS has already contributed to include:
IT / Software
eSMS is used in IT and Software to create customized products and messaging services. They are also used to notify employees about status changes and other mission critical system notifications.
eSMS is used in healthcare to personalize care, deploy services remotely, promote healthier lifestyles and provide significant cost savings to the healthcare industry as a whole.
eSMS has successfully been used in manufacturing to provide reliable and timeous notifications of serious system issues such as downtime and changes in security status to both customers and clients. In addition it has also been used as a preventative measure for these issues.
eSMS is the perfect tool for marketing campaigns and promotions. Not only is SMS messaging more personal than email, recent research by the Direct Marketing Association shows SMS has a higher direct response rate at 26% than telemarketing (10.4%), email (6.6%) and direct mail (3.4%).
eSMS is used by Government offices to improve service delivery communication, or disaster management, including incident and damage assessment.
Banking and Finance
eSMS is used in banking and finance to reduce theft and fraud through one-time-passwords (OTPs), generate actionable, real-time transaction and fraud alerts, as well as reduce cost-to-serve customers with timely service notifications and payment reminders.
Travel and Hospitality
eSMS is used in travel and hospitality to cost-effectively alert customers of delays, confirm bookings, and co-ordinate changes to guests and travellers' schedules.
Insurance can be a high-risk business and in today's troubled economic times it is vital to achieve returns on investments. eSMS is used in insurance to maximize returns and provide better service.
eSMS is used in ecommerce to provide mobile alerts, connect buyers and sellers and enhance customer relationship management (CRM) programs in a cost-effective, efficient and timely manner.
eSMS is used in a variety of ways by social networks: to authenticate user activations or sessions with one-time-passwords (OTPs), provide premium-rated SMS micro-billing, or enable out-of-network push messaging.
eSMS helps educational institutions to improve their processes and ensure a safe learning environment for students and their families.
The web portal allows authenticated users to send messages to mobile numbers by either entering multiple recipient mobile numbers, or by choosing mobile numbers from contacts saved in the user's private Address Book on the portal, or by choosing one or more groups of contacts that the user has already created. Address Book entries can be created one at a time or by uploading a CSV file containing the details of the contacts. Privileged users can also create their own subaccounts and manage their own hierarchy of users.
Email To SMS
An authenticated user can send an SMS to a recipient by composing an email and sending it to mobilenumber@eSMSmailserver.com.
Two Way Messaging
An SMS sent to a short code number or even to a GSM mobile hosted at Etisalcom can be forwarded to a predefined group of mobile recipients and also emailed to any predefined group.
Outlook Mobile Service (OMS)
OMS is new feature introduced by Microsoft on Outlook 2007 and higher, whereby an authenticated can send an SMS by using Outlook.