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| Q |
What is MORE ARABIA Calling Card?
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| A |
MORE ARABIA calling card is a convenient prepaid long distance service that works from your home, office and from any fixed or mobile phone in Bahrain. It is the first ever calling card introduced for Arab countries. You can make calls to all Arab countries at very low rates. |
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| Q |
How does MORE ARABIA calling card work?
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| A |
When you buy a MORE ARABIA card, you are paying for long distance connection time in advance. When you make calls using the card, the card's value is deducted based on duration of connection and destination dialed. MORE ARABIA offers the lowest rates and best connection quality for your calls to anywhere in the world |
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| Q |
Why should I use MORE ARABIA Calling Card?
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| A |
MORE ARABIA Calling Card is the economical solution for your calling needs. It is a high-quality voice service that works from any phone and offers the lowest rates. With MORE ARABIA there are no surprise charges or excessive phone bills that come month-end. |
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| Q |
How do I use the MORE ARABIA calling card?
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| A |
To place calls, you must use a touch-tone telephone. First, dial the toll free access number provided (80032303) and then wait for the message asking you to input your scratch number number. You will then hear another message stating the value. Next, dial the destination telephone number. A final recorded message will state how many minutes are available to that phone number/calling destination. |
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| Q |
What are the denominations in which MORE ARABIA calling card is available?
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| A |
MORE ARABIA offers a variety of denominations, to fit every person's needs. It is available in the denominations of 1 BD, 2 BD and 5 BD. |
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| Q |
Can I use these phone cards anywhere in Bahrain?
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| A |
Yes |
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| Q |
Can MORE ARABIA cards be used to make calls from other countries?
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| A |
No, MORE ARABIA can only be used in Bahrain currently. |
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| Q |
What should I do if I have a problem using my phone card?
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| A |
The best thing to do is to call the customer service number at 8003 1555. This toll free number connects you to the customer service department at the company. |
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| Q |
Can I call to any country in the world by using MORE ARABIA Calling Card?
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| A |
You can make calls through MORE ARABIA to more than 240 countries. To check the countries please click here. |
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| Q |
Can I make long-distance calls from any phone?
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| A |
MORE ARABIA can be used to make calls from Zain and Batelco fixed or mobile line. |
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| Q |
Where can I purchase the card?
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MORE ARABIA cards can be purchased from all stores, supermarkets and other outlets in Bahrain. |
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| Q |
Are the access numbers chargeable?
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| A |
No, these numbers are toll free numbers. |
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| Q |
How do we know the balance left in the card?
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| A |
You can know the balance of your MORE ARABIA cards by entering the scratch number and the balance will be announced via an IVR system. |
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| Q |
What if I lost my card or forgot the card number?
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| A |
Once the card is lost or if you forget your scratch number, there is no way the scratch number can be reset or regenerated. |
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| Q |
Can I change the scratch number?
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| A |
No. The scratch number is generated by the system and cannot be changed.
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| Q |
Can I make a follow on call immediately after I end my first call or I will have to hang up and dial again?
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| A |
To make a second call immediately, dial *** and enter the new number.
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| Q |
What should I do if I dial a wrong number?
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If you have dialed a wrong number press *** and enter the new number.
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| Q |
Can I store the scratch number of my MORE ARABIA card in my mobile permanently?
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| A |
Yes. You can save the scratch number in your mobile handset. The advantage is that now there is no need to enter the scratch number every time you make a call from your MORE ARABIA card.
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| Q |
How can I save the scratch number of my MORE ARABIA card in my mobile handset?
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Open the phone book and create a new contact. In the number field, enter the access number (8003 2303) and then press *** or keep pressing the * key until the letter ‘p’ appears on the screen. Now enter the scratch number of your MORE ARABIA card followed by the # key.
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