Implemented VAT as Bahrain introduced VAT from 1 January 2019. Bahrain has become the third of the six Gulf Cooperation Council (GCC) member states to introduce VAT. This follows the 2016 Unified VAT Agreement for the GCC states, which established the basis of a harmonized VAT union across the member states.
Establish eFiber unlimited service
Launched “White label UCAAS solution
Launched “Callbot Mobile application for android devices”
Huawei recognized Etisalcom as first Channel Service Partner in Bahrain. Etisalcom became the first FOUR Star Certified Service Partner (CSP).
Completed the deployment of the ICT infrastructure for “Zallaq Springs”
Etisalcom core infrastructure upgraded to 10G using the latest Huawei Ocean store servers.
Etisalcom launched its product “Cloud Attendance” allowing companies to have one attendance system deployed in multiple locations with the employee attendance database is kept centralized in the cloud.
Launched “Dana Call” as an international calling application
Strong partnership with Huawei company that is allowed to building ICT of offices, enterprise, government, and cities.
Etisalcom has won a Tech Award for its product “Cloud ePBX”. The award was given during Gitex 2017 as part of Etisalcom’s participation in Bahrain Pavilion.
Launched b-Secured which a private network for all commercial banks for the banks security and surveillance systems.
Launched “eGNet” product as a wireless Broadband service based on LTE. location , no download limit,
Launched enterprise SMS services (ESMS) for OTP, notifications, and advertising
Published SMS alerts and notification
Delivered the full ICT infrastructure for Zallaq Real Estate including Wifi project , super wifi base station and high gain access point and repeaters
Delivered Oracle ERP solution to King Hamad University Hospital (KHUH).. Full Oracle ERP solution including Oracle Human Capital Management, Oracle Finance and Oracle Supply Chain Management.
Introduction of ICTFlex Customer Care and billing (eFlex CCB).
Completed deployment of the largest and the longest Point-to-Point microwave link between Al-Seef Area and Durrat Al-Bahrain with an aggregated bandwidth of 1.5Gbps over a distance of 43Km.
Opened its first new retail outlet at Seef showcasing Etisalcom's product and services portfolio for consumers and businesses.
Launched 'Selamta', the first international calling card for the Ethiopian community in the kingdom of Bahrain.
Under the Mazoon Mobile banner, signed up an agreement with a major global telecom provider for the supply of its intelligent network platform.
Launched ADSL internet service - eDSL and eNet internet package for residential and corporate customers.
Established a joint venture company with Middle East Telecommunications Company L.L.C (METCO) in Oman to resell mobile services under the brand name Mazoon Mobile and also enjoys the acquaintance of relevant licence from the Telecommunications regulatory Authority (TRA), Oman.
Invested to establish a technology company based in Bahrain, Comcerto providing billing solutions for telecom - converged billing, NGN deployment, VoIP etc.