
Company Profile
There is a meeting point. East and West, North and South, You and I.
Etisalcom Bahrain W.L.L is Bahrain’s prominent Information technology and communications (ICT) company, offering value-added and innovative services for residential and corporate customers. Licensed to provide national and global Telecom and IT services, Etisalcom Bahrain W.L.L is the first private sector service provider and credible alternative for fully integrated Information Communications Technology (ICT) solutions in the Kingdom of Bahrain and beyond.As a communications provider of next generation voice, video and data services, Etisalcom is committed to deliver innovative and customized solutions that will drive businesses into the future. Our vision is to inspire growth and expansion by continuously introducing new services, adding to our portfolio of ICT solutions. Through strategic alliances and key partnerships with major international carriers and providers across the world, Etisalcom will deliver competitive end-to-end information and communications solutions globally.
Our mission is to become the source and leader of customer-driven ICT solutions in the region. Our solutions will be based on sound analysis and a keen understanding of customer needs and will dictate the future course of their business beyond mere technology, offering them a fully developed business integration management program.
Our focus will always be on the future, steering the movement towards a state of complete convergence- the true essence of our ICT philosophy.
At Etisalcom, we are fully committed to our vision, knowing that it is the inspiring essence behind every aspect of our business. We aim to be the driver of convergence in the marketplace and society at large, bringing technology and business objectives together, uniting people and cultures, bridging the gaps and ensuring a better future with what we do today.
To achieve customer satisfaction level of above 80% by the year end 2019. Service delivery, Technical support, Product and services, Customer experience, Employee satisfaction of above 80 % by the year end 2019.
It is our policy to provide and maintain quality and information security services meeting our customer’s needs.Customer service is an essential part of the quality and information security process and to ensure this is fulfilled, all employees and sub-contractors are aware of quality and information security and its impact on customer service.
With a multi-stage approach and a dedicated team of experts, we are developing all facets of the telecommunications and IT licensed services; ISL, VAS, NFL, ISP, IFL. Having already launched a host of VoIP services with an enviable market share, we are now forging ahead with the introduction of competitive new ICT services.
At Etisalcom we are determined to be the provider of fully integrated ICT solutions in the Kingdom of Bahrain and beyond. We envision that businesses and the public will need an independent and trusted advisor who can support, enable and drive ICT solutions in an innovative way to future-proof business models, build transparent and long-term relationships with their customers.
Etisalcom Bahrain W.L.L is Bahrain’s prominent Information technology and communications (ICT) company, offering value-added and innovative services for residential and corporate customers. Licensed to provide national and global Telecom and IT services, Etisalcom Bahrain W.L.L is the first private sector service provider and credible alternative for fully integrated Information Communications Technology (ICT) solutions in the Kingdom of Bahrain and beyond.As a communications provider of next generation voice, video and data services, Etisalcom is committed to deliver innovative and customized solutions that will drive businesses into the future. Our vision is to inspire growth and expansion by continuously introducing new services, adding to our portfolio of ICT solutions. Through strategic alliances and key partnerships with major international carriers and providers across the world, Etisalcom will deliver competitive end-to-end information and communications solutions globally.
Etisalcom Bahrain W.L.L is Bahrain’s prominent Information technology and communications (ICT) company, offering value-added and innovative services for residential and corporate customers. Licensed to provide national and global Telecom and IT services, Etisalcom Bahrain W.L.L is the first private sector service provider and credible alternative for fully integrated Information Communications Technology (ICT) solutions in the Kingdom of Bahrain and beyond.As a communications provider of next generation voice, video and data services, Etisalcom is committed to deliver innovative and customized solutions that will drive businesses into the future. Our vision is to inspire growth and expansion by continuously introducing new services, adding to our portfolio of ICT solutions. Through strategic alliances and key partnerships with major international carriers and providers across the world, Etisalcom will deliver competitive end-to-end information and communications solutions globally.
We will provide expert know-how based on sound practice
We are in a competitive market and therefore strive to be the best
We are continuously moving forward; examining new technologies and trends, reaching out to the future.
We believe that servicing our customers in a comprehensive manner is the focal point of our business practice. We are dedicated to your business
With our strategic alliances, we provide consultancy and advisory services that meet customers’ requirements