Etisalcom - Your premium partner in IT and Telecom. We provide turnkey solutions to your personal and business needs.
Etisalcom Bahrain
Al-Ezz Tower, 1st Floor Building No. 371, Road No. 1912, Block No. 319
We offer hassle-free and easy installation requiring no additional fees. You need not worry about the maintenance too, since we’ll customize it according to your needs and demands. We want to give our users the luxury to enjoy Etisalcom with no maintenance cost.
A complete solution that will enable your users to make calls and send text messages (SMS, MMS) from any Microsoft Teams version (desktop, Web and mobile). Same user experience on all devices and no need to install and additional applications.
A scalable SIP trunking solution allows any enterprise to bypass firewalls and extends VoIP beyond the organization by transmitting numerous signals at once. Unlike traditional dial tone, we offer phone circuits with SIP trunking solutions that surpass plain old phone carriers’ standards.
A PSTN is a combination of telephone networks used globally to let users make landline telephone calls. With global PSTN access, there’s no limit to which specific location you would like to reach through a call. Quality communication access is provided all over the world.
The native contact center solution integrated with Microsoft Teams allows users to run communication and collaboration in distributed environments and support third-party applications. Here at Etisalcom, it’s always possible to expand your enterprise.
The session border control certifies how calls are made and handled. When it comes together with direct routing, nothing can go wrong in the flow of data and communication. We offer a great deal of flexibility for our users to enjoy their voice infrastructure in real-time location-based routing.
We provide white-glove installation, if you do not want to do all the PowerShell commands for setting up Microsoft Teams’ direct routing, our engineers can do it for you or guide you through the installation steps.
Etisalcom’s cloud effortlessly connects all remote locations and existing company offices, local or international. The system adapts to accommodate the continuous growth of the company. Since there aren’t long-term commitments, you don’t have to concern yourself with massive fixed costs.
A cloud contact center is a critical player in any enterprise. All calls, either inbound or outbound, are managed by the cloud contact center. Furthermore, interactions can also be done through social media, voice, and email. All of which are accessible remotely.
Yes, but it’s not that different from onboarding agents face-to-face. Etisalcom creates a collaborative ambiance to promote an enjoyable and fruitful onboarding experience for your new team members. Don’t forget to include face-to-face screen time using Etisalcom’s video conferencing features to establish rapport. Avoid overloading agents at the outset and request feedback to see which avenues you can work on.
It depends on your needs and the pricing plan you choose. Etisalcom’s Contact Center Solutions can cater to 1 to 999 users.
Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft Office products.
Initially Started in 2017, and became one of most usable application to participates in a meetings or conferences in 2020 provides:
- Chat and Group Chatting
- File Sharing and live presentation
- Building Teams and work groups
- Creating Channels and Live Events
- Calling
Etisalcom entered to this R&D journey with its high skills and strong technical team to achieve the future shape of the telephony calls
The Teams dial pad now is enabled to do local calls, also receiving calls on Etisalcom Voice Subscriber number
