Your Customers
Are on WhatsApp.
Are You ?
68% of WhatsApp users think it is the easiest way to connect with businesses.
Your Customers
Are on WhatsApp.
Are You ?
68% of WhatsApp users think it is the easiest way to connect with businesses.
Seamlessly integrate WhatsApp Business Solution into your Communication Channels
Easily Integrate WhatsApp Business API
Verified Business Profile
Create trust in your brand by building a verified business profile to share with the world.
Secure Communication
Ensure end-to-end encryption for communication between your business.
Bring your own number
Connect your landline, toll-free, or your mobile number to your WhatsApp Business account.
Rich Messaging Capabilities
Send and receive messages using images, audio, video, files, locations, call to actions buttons.
Global Coverage
Reach your customers across the world in over 180 countries on their preferred messaging channel.
Reporting and Dashboards
View messaging volumes, delivery rates, monthly active users, and more with real-time reports and dashboard access.
Reasons
our clients love us
Enable A2P communication with Customers
Deliver high-value alerts and notifications like account updates, one-time passwords, payment updates, shipping confirmations, and more. Send rich messages using templates, images, videos, files, QR codes, and location maps.
Automate conversations using WhatsApp Chatbots
Deliver a consistent user experience every time with self-service WhatsApp chatbots. Handle routine queries and provide 24/7 support for increased customer satisfaction at a reduced cost.
Provide live agent support to resolve complex queries
Enable chatbot to live agent handover in case of complex queries or implement one on one human interaction between your customers and support teams.
FAQ
Getting Started
Learn about setting up Digital Connect for the first time.
Support Channels
Integrate social channels to enable your agents to communicate with your customers using Digital Connect
Users and Teams
Learn all about creating and deleting users and teams and user roles and permissions in Digital Connect.
WhatsApp Business Platform
Learn all about WhatsApp Business Platform including message types, business verification, opt-in methods and more.
Conversations
Learn all about managing and assigning conversations using tags, notes and private notes to your teams in Digital Connect.
Automating interactions with WhatsApp Chatbots
Learn all about WhatsApp chatbots and how to build them using Chatbot builder
Campaign Manager
Learn about how to leverage WhatsApp Business Platform to send WhatsApp campaigns using Digital Connect Campaign manager
Insights
Insights provide information and insight into your team's performance, customer satisfaction and Campaign performance
Starter Package
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1 Agent License
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Basic Chatbot Builder
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Digital Connect Portal
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1000 Free Conversations Included
