QMS-SMART

QMS-SMART

Smart Queue Management System

QMS smart Overview

TimeTech QMS-SMART is a smart, compact, and cost-effective queue management solution designed to organize customer flow, reduce waiting-time confusion, and improve service efficiency. Built on Android-based devices and a wireless network architecture, the system is easy to install, simple to operate, and practical for pharmacies, clinics, cashier points, retail stores, banks, and customer service centers.

Kiosks

TimeTech’s kiosks streamline customer interactions with intuitive ticket dispensing and robust designs, perfect for high-traffic environments.

QMS SMART

  • Android all-in-one ticket kiosk that acts as the system server—enterprise Wi‑Fi, chime announcements, calling apps on tablets or phones, and an Android TV Box for the waiting area. Smart Basic includes 4 counters, 1 waiting area, and 1 dispenser.

Large Full White KIOSK

  • Centralized server-based kiosk with high reliability, flexible connectivity, and real-time analytics. Ideal for busy service environments.

Advance Full White KIOSK

  • Centralized server-based kiosk with high reliability, flexible connectivity, and real-time analytics. Ideal for busy service environments.

Medium Full Black KIOSK

  • Durable 17″ touch kiosk with multi-lingual ticketing, high-res graphics, and both wired & wireless connectivity.

Compact Table Based KIOSK

  • Compact, user-friendly kiosk with centralized server, flexible connectivity, and real-time analytics for efficient queue management.

Displays

TimeTech’s displays ensure clear visibility and seamless connectivity, keeping customers informed in real time.

Waiting Area Display

Connects to TVs for real-time queue updates, shows ticket numbers, plays promos, and delivers audio announcements for an engaging waiting area experience.

LCD Counter Display

Bright, compact LCD display with F3.75 LED tech, available in wireless/wired options. Ideal for clear queue info at service counters.

LED Counter Display

8-digit LED display shows counter and ticket numbers simultaneously. High-contrast, compact, and supports both wireless and wired modes.

Calling Pads

TimeTech’s calling pads streamline queue management with ergonomic controls and seamless integration for efficient operations.

Android Based Calling Pad

Ergonomic Android-based calling pad for staff to manage queue operations efficiently with durable construction.

Windows Calling Pad

Windows-based calling pad for seamless queue management and integration with your existing systems.

 

QMS SMART FEATURES

Easy Installation

Fully Wireless Connectivity

Android-Based

Cost-Effective Solution

Real-Time Monitoring & reports

KEY SYSTEM COMPONENTS

  • Android-based ticket dispenser
  • Android-based calling application for ticket calling
  • Android-based TV Box for waiting area display
  • Chime audio announcement
  • Static counter numbers
  • Smart Basic package: 4 counters, 1 waiting area, and 1 ticket dispenser

HOW IT WORKS

  • Customer selects the required service from the ticket dispenser
  • A queue ticket is generated instantly
  • Staff calls the next ticket using the Android-based calling application
  • The ticket appears on the waiting screen with audio announcement
  • Customer proceeds to the assigned counter

QMS-SMART COMPONENTS

Ticket Dispenser

  • 10.1-inch touch display
  • Android operating system
  • Built-in 80mm printer
  • Wi-Fi connectivity
  • Multi-language support
  • Table-top all-in-one unit

Calling Pad

  • Call next ticket
  • Recall ticket
  • Random call
  • Forward ticket to another counter
  • Display current ticket and service

Waiting Area Display

  • Real-time ticket display
  • Counter number display
  • Chime audio announcement
  • Banner and media support
  • Ticker text customization
  • Theme color customization
  • IP-based configuration
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