Etisalcom has a strict privacy policy with respect to our customer’s personal data. Any customer data is kept in strict confidence by Etisalcom and is not disclosed to any third party without the consent of the customer

Termination or Suspension of Service

A customer’s breach of the Terms and Conditions of Usage shall result in the termination or suspension of their subscription and associated service. Etisalcom shall exercise its right to terminate or suspend service solely at its own discretion, without consulting the customer. Etisalcom shall incur no liability resulting from terminating or suspending service upon breach by a customer.

Etisalcom Refunds Policy

Etisalcom offers a refund of maximum of x % of the subscription value, if the offer has not been used. If the offer has been used, we will deduct an amount proportionate to the usage and refund the balance amount within xx days of receiving the request for unsubscribing. The account will become inactive once the request for unsubscribing is received. Refund will be credited to the credit card account used at the time of subscribing. To request for unsubscription, call 1330 1330. Etisalcom customer service representatives will attend the request and necessary processing will be done. Refund Policy is subject to change and the latest policy in vogue will be applicable.

Privacy Policy

Etisalcom has created this statement in order to showcase our commitment to privacy, when you visit our websites. This statement discloses the information practices for the Etisalcom web site, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. Etisalcom respects your privacy. You are welcome to visit Etisalcom website without revealing any information about your identity. To use certain features in this site, like submitting an enquiry, downloading documents, etc, we require you to submit personal information, such as your Name, Job Title, Organization, Organization’s URL, Email address, Phone no., etc. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Etisalcom does not divulge your information to any third party or parties outside. This is to enable us provide you with better solutions that offer greater benefits. Etisalcom may attempt to communicate with you through mail, phone or other means, based on information you have provided. Etisalcom does not advocate the practice of sending unsolicited mail. You are always welcome to indicate that you don’t want us to use your information for further communication. Etisalcom collects anonymous information about visits to the site to help us provide better and more customer-friendly service by analyzing trends and patterns. For example, we keep track of the domains from which people visit us and we also measure visitor activity on the website. Any such information is only for the purpose of analysis at a macro level. This site contains links to other sites. Etisalcom is not responsible for content, privacy practices or policies of other sites apart from those of its subsidiaries.

Mobile App

To download and install our Etisl Plus & eSMS Mobile App., you have to provide us with your phone number so that we can access your mobile device’s address book. A copy of the phone numbers and names in your mobile device’s address book is kept on our servers and is used by us for the following purposes:
- To notify you when any of your contacts download and install the Etisl Plus & eSMS Mobile App.
- To show contacts who are Etisl Plus & eSMS Mobile App. users
- To display contact names when you receive a call via the Etisl Plus or receiving SMS via eSMS Mobile App.